This job posting was marked by employer as filled and is probably no longer available

Relief Support Worker – Coolshannagh

at Rehab Group (view profile)
Location Monaghan, Ireland
Date Posted February 9, 2018
Category Academic / Research
Job Type Contract


Applications are invited for the following position:


Fixed Term Contract: 6 Months – Variable hours

Location: Monaghan Supported Accommodation. 16, Coolshannagh View, Monaghan

REQ: #5291

Closing Date: Friday, 16th February 2018.





To promote the development of independent living skills, and to assist service users in their daily living within a supported accommodation service, ensuring their safety and well – being at all times.





Formal Education / Training

  ·       A third level qualification in health and social care or equivalent, is desirable but not essential.

·        Attendance at training as deemed appropriate by the management of the service. Work Experience

  ·       Min 2 years previous experience of working with people with a disability.

·       A clear understanding of the philosophy of independent living and community integration will be required to be demonstrated.

·       Good communication skills and the ability to self-direct are also essential.

·       A full clean driving licence, with a minimum of 2 years’ experience is required.

  Skills and Knowledge

  ·       Experience of working with service users in a community environment
Experience of providing appropriate supports to service users with relevant disability.·       Experience of working within remote team environment.
Experience of facilitating a person centred plan.

·       Experience of promoting a focus on Health and Safety for both you and the service user.

·      Experience in maintaining relationships with stakeholders both within the service and externally in the community.




  Job Area 1.       To collate, assessment and intervention information and expertise for the purpose of developing an individualized community support service. 2.       To document information, update records, and complete necessary paperwork for communication and accountability purposes. 3.       To ensure all interaction with clients is approached with dignity, respect, equality and incorporates choice 4.       To ensure delivery of a quality service by designing, implementing, and reviewing quality monitoring systems appropriate to requirements of each individual, providing personal assistance in all aspects of everyday living skills, carrying out any duties necessary to ensure the comfort and hygiene of clients. 5.       To enshrine the concept of independent living to include and assist clients in the selection of their meal menu, in the cooking of their meal and eating, promoting personal choice at all times; and facilitating and enabling clients to integrate with the local community and access local resources 6.       Assist with the catering, cleaning and general domestic duties in client’s homes. 7.       To ensure the privacy and confidentiality of clients at all times. 8.       To work within the stated policies and procedures of RehabCare






Typical Level of Interaction

  X  Standard:  Typical interaction is to request and provide information.  Courtesy, tact and effectiveness are required.

☐    Advanced:  Influence using logic and facts.  Communication is important but not critical to the achievement of job objectives.

☐  Expert:  Win the hearts and minds, changing opinion of people.  Critical in achieving the job objectives. Primary Audience (Internal)

  Service Users


  Level of Audience (Internal)

  X  Clerical / Operational

☐  Supervisory / Junior Professional

☐  Middle Management / Seasoned Professional

☐   Senior / Top Management Primary Audience (External)

  Stake holders, Families, other service providers.

  Level of Audience (External)

  X  Clerical / Operational

☐  Supervisory / Junior Professional

☐  Middle Management / Seasoned Professional

☐   Senior / Top Management





  • To comply with health and safety legislation.
  • To maintain a basic knowledge of first aid/personal care and to implement good hygiene practices.
  • To ensure the privacy and confidentiality of clients at all times.
  • Attendance at training as deemed appropriate by the management of the service.
  • To promote and be actively involved in teamwork at all times.
  • To participate in creating a nurturing and supportive environment for service users.
  • To liaise with families, the multidisciplinary team and other personnel as directed by the Community Services Manager.




  • A flexible shift system will operate
  • A full, clean driving licence, with a minimum of 2 years’ experience is required.


A commitment to living the organisational values of Team work, Dignity, Justice, Advocacy and Quality Promoting Choice, Independence, Health and Wellbeing

  You use services and supports to foster improved well-being, confidence, self-esteem and independence.

You are focused on the promotion of well-being and independence and help individuals to regain/retain/maintain independence and control over their lives.

You identify and give information, advice and support about health and well-being that is relevant to the needs of the individuals.

You review and help individuals to review the services and supports your organisation has provided for them.

You encourage and support individuals to examine aspects of their lives and environment that affect their health and well-being and to select positive options to promote their own health and well-being.

You support individuals to communicate their views and preferences regarding their current and future health and well-being needs and priorities.

  Building Relationships and Communication You modify communication approach to suit the needs of a situation/ audience.

You actively listen to the views of others.

You liaise with other groups to gain co-operation.

You negotiate, where necessary, in order to reach a satisfactory outcome.

You maintain a focus on dealing with colleagues and service users in an effective, efficient and respectful manner.

You are assertive and professional when dealing with challenging issues.

You express yourself in a clear and articulate manner when speaking and in writing.

  Judgement and Decision Making You effectively deal with a wide range of information sources, investigating all relevant issues.

You understand the practical implication of information in relation to the broader context in which s/he works – procedures, divisional objectives etc.

You identify and understands key issues and trends

Correctly extracts & interprets numerical information, conducting accurate numerical calculations

Draws accurate conclusions & makes balanced and fair recommendations backed up with evidence

  Management and Delivery of Results You take ownership of tasks and are determined to see them through to a satisfactory conclusion.

You are logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation.

You constructively challenge existing approaches to improve efficient customer service delivery.

You accurately estimate time parameters for project, making contingencies to overcome obstacles.

You minimise errors, reviewing learning and ensuring remedies are in place.

You maximise the input of own team in ensuring effective delivery of results.

You ensure that proper service delivery procedures/protocols/reviews are in place and implemented.

  Planning and Organising You organise your time to enable you to complete work activities according to legal and organisational requirements and to meet individuals’ needs and preferences.

You report on any difficulties you have had in completing your work activities within the allotted timescales and according to individual’s needs and preferences.

You raise these difficulties with the appropriate person.

You balance your own duties and responsibilities with the individual’s needs and preferences. Advocacy You identify, with individuals, the needs and preferences they want you to present on their behalf.

You ensure that neither you nor the individuals will be compromised by your working on their behalf and that any information you communicate on their behalf is correct.



Drop files here browse files ...