Care Worker

at Rehab Group (view profile)
Location Thurles, Ireland
Date Posted February 13, 2018
Category Social care
Job Type Permanent

Description

Permanent Contract: 30 hours per week
Location: Thurles Residential Service Thurles, Tipperary
REQ: # 5593
Closing Date: Wednesday. 21st February 2018

 

1. JOB PURPOSE

To facilitate a service user focused service to adults with varying disabilities & complex health needs that include, Intellectual Disability, Epilepsy and Parkinson’ Disease.

2. MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE/TRAINING/KNOWLEDGE

Formal Education / Training
Training in responses to behavior that challenges and medication management.
Minimum of QQI Level 5 in Social Care, or equivalent

 

Work Experience
Work Experience not essential but would be an advantage

Skills and Knowledge
Skills and knowledge in the areas of Autism, Intellectual, Disability, Epilepsy and Downs Syndrome.

3. JOB DUTIES AND RESPONSIBILITIES

Job Area
Promote and actively involved in teamwork, creating a nurturing and supportive environment for the service user.
Facilitate and implement a person centered service appropriate to the needs, wishes and requirements of service users.
Provide personal assistance in all aspects of personal care and manual handling, ensuring comfort and hygiene of service users and adhering to safe practice at all times.
Assist service users in the taking of medication in line with policy and procedure.
Ensure that all interactions with service users are approached with dignity, respect, equality and incorporating choice.
Actively participate in appropriate, educational, recreational and occupational programmes, enabling service users to integrate with their local community and access local resources.
Ensure safe transportation of clients, by adhering to policy and procedure and the use of all safety equipment as appropriate.
Assist with catering, cleaning, general domestic duties and the documentation of information within the service as deemed necessary.

4. COMMUNICATION AND WORKING RELATIONSHIPS

Typical Level of Interaction
☐ Standard: Typical interaction is to request and provide information. Courtesy, tact and effectiveness are required.
X Advanced: Influence using logic and facts. Communication is important but not critical to the achievement of job objectives.
☐ Expert: Win the hearts and minds, changing opinion of people. Critical in achieving the job objectives.
Primary Audience (Internal)
Service Users, Co-workers, Team Leaders

Level of Audience (Internal)
X Clerical / Operational
☐ Supervisory / Junior Professional
☐ Middle Management / Seasoned Professional
☐ Senior / Top Management
Primary Audience (External)
Families, Clinicians

Level of Audience (External)
X Clerical / Operational
☐ Supervisory / Junior Professional
☐ Middle Management / Seasoned Professional
☐ Senior / Top Management

5. OPERATING ENVIRONMENT

This role requires the job holder to:
To be able to work effectively in a team providing person centered support for service users.
To be able to maintain the privacy and confidentiality of service users at all times.
To be able to adhere to all policies and procedures.

7. KEY COMPETENCIES

A commitment to living the organisational values of Team work, Dignity, Justice, Advocacy and Quality
Building Relationships and Communication
You modify your communication approach to suit the needs of a situation/ audience.
You actively listen to the views of others.
You liaise with other groups to gain co-operation.
You negotiate, where necessary, in order to reach a satisfactory outcome.
You maintain a focus on dealing with colleagues and service users in an effective, efficient and respectful manner.
You are assertive and professional when dealing with challenging issues.
You express yourself in a clear and articulate manner when speaking and in writing.
Judgement and Decision Making
You effectively deal with a wide range of information sources, investigating all relevant issues.
You understand the practical implication of information in relation to the broader context in which s/he works – procedures, divisional objectives etc.
You identify and understands key issues and trends
Correctly extracts & interprets numerical information, conducting accurate numerical calculations
Draws accurate conclusions & makes balanced and fair recommendations backed up with evidence
Management and Delivery of Results
You take ownership of tasks and are determined to see them through to a satisfactory conclusion.
You are logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation.
You constructively challenge existing approaches to improve efficient customer service delivery.
You accurately estimate time parameters for project, making contingencies to overcome obstacles.
You minimise errors, reviewing learning and ensuring remedies are in place.
You maximise the input of own team in ensuring effective delivery of results.
You ensure that proper service delivery procedures/protocols/reviews are in place and implemented.
Promoting Choice, Independence, Health and Wellbeing
You use services and supports to foster improved well-being, confidence, self-esteem and independence.
You are focused on the promotion of well-being and independence and help individuals to regain/retain/maintain independence and control over their lives.
You identify and give information, advice and support about health and well-being that is relevant to the needs of the individuals.
You review and help individuals to review the services and supports your organisation has provided for them.
You encourage and support individuals to examine aspects of their lives and environment that affect their health and well-being and to select positive options to promote their own health and well-being.
You support individuals to communicate their views and preferences regarding their current and future health and well-being needs and priorities.
Respect for others
You contribute to identifying methods and processes that ensure each individual is valued and respected.
You work with individuals, key people and others to identify the cultural heritages, backgrounds, personal experiences and beliefs of individuals.
You work with individuals and colleagues to identify aspects of the environment, practice and behaviour that are beneficial to creating an inclusive culture for everyone.
You work to ensure that the work environment is positive and supportive and that all staff members operate in a way that promotes the dignity and respect of individuals and their colleagues.
You respond appropriately where people are found to be excluded.
You provide active support to enable individuals to participate and manage their own lives.
Advocacy
You identify, with individuals, the needs and preferences they want you to present on their behalf.
You ensure that neither you nor the individuals will be compromised by your working on their behalf and that any information you communicate on their behalf is correct.

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